Jira Service Management

{"xsrfToken":"BCT2-D1Y7-LG23-W5X5_aa7e7f76b80ae6c1804241e96d0eada229815b60_lout","branding":{"id":"3","key":"tsd","name":"EVRYTHNG Service Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#242424","headerLinkHoverBGColor":"#242424","headerBadgeColor":"#242424"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f50ff32b-23c3-4e8d-9a54-4494c23fc6d8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZmY1YzEzNi1kN2U2LTQ4MDMtOTcwYS1mZWE4MmRiYTVlY2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY1MGZmMzJiLTIzYzMtNGU4ZC05YTU0LTQ0OTRjMjNmYzZkOCI6WyJyZWFkIl19LCJleHAiOjE2MTgzNzQ2ODYsIm5iZiI6MTYxODM3NDAyNn0.-UKG3s8OzKMOXiN4SE0OVuqtbs933N3Kh0Hwu8zP73Q&client=8ff5c136-d7e6-4803-970a-fea82dba5ecc&mode=fit","logoId":"f50ff32b-23c3-4e8d-9a54-4494c23fc6d8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the EVRYTHNG Service Desk","sharedPortalName":"EVRYTHNG Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the EVRYTHNG Service Desk","sharedPortalName":"EVRYTHNG Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2b95a3","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/95f83c4a-4cb4-48d1-ad30-49be08fea7b1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZmY1YzEzNi1kN2U2LTQ4MDMtOTcwYS1mZWE4MmRiYTVlY2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk1ZjgzYzRhLTRjYjQtNDhkMS1hZDMwLTQ5YmUwOGZlYTdiMSI6WyJyZWFkIl19LCJleHAiOjE2MTgzNzQ2ODYsIm5iZiI6MTYxODM3NDAyNn0.0f1Z8_ddrxCIZNnDikJ4L-QHoheNvXGKIrSBXiayXXw&client=8ff5c136-d7e6-4803-970a-fea82dba5ecc&height=300&mode=fit","bannerMediaApiFileId":"95f83c4a-4cb4-48d1-ad30-49be08fea7b1","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"tsd","projectId":14101,"serviceDeskId":3,"name":"EVRYTHNG Service Desk","description":"<p>Welcome,<br> You can raise a request from the options provided.</p> \n<p>You can view the current status of all our services here: <a href=\"http://status.evrythng.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://status.evrythng.com</a></p> \n<p>All support requests are covered by our Enterprise SLA, which is available here: <a href=\"http://evrythng.com/legal/sla/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://evrythng.com/legal/sla/</a></p> \n<p>For general Platform knowledge and queries, have a look at our extensive Developer Hub documentation: <a href=\"http://developers.evrythng.com/docs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://developers.evrythng.com/docs</a></p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"23","name":"Ask a question","descriptionHtml":"<p>Please provide a Summary of your request, and add as much detail as possible to the Description field. You can use the Severity drop-down to indicate the level of urgency (you should also justify this urgency in your Description).</p>","callToAction":"Ask a question","introHtml":"<p>Ask for help, an answer to a question, documentation support, etc</p>","icon":14227,"iconUrl":"https://evrythng.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14227","groups":[5],"key":""},{"id":"26","name":"Suggest a feature","descriptionHtml":"<p>Please provide a Summary of your suggestion, and add as much detail as possible to the Description field.</p>","callToAction":"Suggest a feature","introHtml":"<p>Make a suggestion for a new feature, or an improvement to an existing feature</p>","icon":14207,"iconUrl":"https://evrythng.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14207","groups":[5],"key":""},{"id":"27","name":"Report a problem","descriptionHtml":"<p>Please provide a Summary of your issue, and add as much detail as possible to the Description field. You can use the Severity drop-down to indicate the level of urgency (you should also justify this urgency in your Description).</p>","callToAction":"Report a problem","introHtml":"<p>Report a problem such as a bug or outage</p>","icon":14238,"iconUrl":"https://evrythng.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=14238","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"Visible to ServiceDesk Portal"}],"orderMapping":{"5":[23,27,26]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7b988b00-f522-3d04-8aae-bc371fb9bcf5","appLinkName":"System Confluence","appLinkUrl":"https://evrythng.atlassian.net/wiki","spaceKey":"SKB","spaceName":"Support Knowledge Base","spaceUrl":"https://evrythng.atlassian.net/wiki/wiki/spaces/SKB"},"labels":[],"projectKey":"EVTSD","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EVTSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"EVRYTHNG Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://evrythng.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fevrythng.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1MjY1Y2Y5MjU0ZGUyYzJkZjNmYzdkYzRlYzQ5NmM3OTk1M2ZjMDYyY2I3YmZmMWE5MWFiZTVmMmEyY2RiZGVmIiwiaXNzIjoiamlyYToxMjgxOTc3MyIsImNvbnRleHQiOnt9LCJleHAiOjE2MTgzNzQ5ODUsImlhdCI6MTYxODM3NDA4NX0.QZY9drfJjnlBda-_YLiOmo7Cc_HN53ZDpfljuK3cT-s\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6MTI4MTk3NzMiLCJjb250ZXh0Ijp7ImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJFVlRTRCIsImlkIjoiMTQxMDEifX19LCJleHAiOjE2MTgzNzQ5ODUsImlhdCI6MTYxODM3NDA4NX0.7mdv0V4PKSFE4R9p9tBDRgWH_iyC2an79_tboUYmdjg\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"EVTSD\\\",\\\"id\\\":\\\"14101\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"EVTSD\\\",\\\"project.id\\\":\\\"14101\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://evrythng.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.thinktilt.proforma.add-on__portal-form-create","name":"","html":"<div class=\"ap-container\" id=\"ap-com.thinktilt.proforma.add-on__portal-form-create\">\n\n <div class=\"ap-content \" id=\"embedded-com.thinktilt.proforma.add-on__portal-form-create\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.thinktilt.proforma.add-on\",\n \"uniqueKey\":\"com.thinktilt.proforma.add-on__portal-form-create\",\n \"key\":\"portal-form-create\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://pf-v81.thinktilt.net/portal/3/create/?admin=false&xdm_e=https%3A%2F%2Fevrythng.atlassian.net&xdm_c=channel-com.thinktilt.proforma.add-on__portal-form-create&cp=&xdm_deprecated_addon_key_do_not_use=com.thinktilt.proforma.add-on&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxNTQwZWVhNGFkYTM5MDEwNDlmMzEyMzM1MzkyMTBjNzQ5ZWM5ZmQ3YTgzZTY2OWUwZTFlNzRiOTYxYzU1ZTdmIiwiaXNzIjoiamlyYToxMjgxOTc3MyIsImNvbnRleHQiOnt9LCJleHAiOjE2MTgzNzQ5ODYsImlhdCI6MTYxODM3NDA4Nn0.tw9Cj6LR8O1i3omEM_a233A49n31y5MJmi_rieAFVzU\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6MTI4MTk3NzMiLCJjb250ZXh0Ijp7ImxpY2Vuc2UiOnsiYWN0aXZlIjp0cnVlfSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkVWVFNEIiwiaWQiOiIxNDEwMSJ9fX0sImV4cCI6MTYxODM3NDk4NiwiaWF0IjoxNjE4Mzc0MDg2fQ.rwsabgjO5Yj5S8QV4-FVmugPxGcWvMFUY6A6EqWRTlE\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"EVTSD\\\",\\\"id\\\":\\\"14101\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"EVTSD\\\",\\\"project.id\\\":\\\"14101\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://pf-v81.thinktilt.net\",\n \"hostOrigin\":\"https://evrythng.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"legacyPropertyPanels":[]}}}